Patient Experience

Comprehensive Patient support Services

CallCare Health A Trusted Partner In Patient Care

CallCare Health A Trusted Partner In Patient Care

Delivering Patient Support With Compassion And Precision

Innovative | Accessible | Integrated

A Dedicated Partner in Patient Care

Practice Services

Our trained Patient Coordinators seamlessly manage triage, appointments and patient queries, ensuring efficient care.

Patient Services

We provide seamless triage, appointment booking and prescription assistance to ensure patients receive the right care when they need it.

Overflow Services

Our team seamlessly manages patient calls, triage and admin during peak times, ensuring uninterrupted care and efficiency.

All Services For GP Practices

Our team are fully trained and operate within leading NHS software systems to ensure seamless integration with GP practices

All Services For GP Patients

Our team are fully trained and operate within leading NHS software systems to ensure seamless integration with GP practices

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Appointment Management

We manage patient appointments across multiple care disciplines, ensuring efficient scheduling for various healthcare needs.

  • Book GP, nurse, and specialist appointments.
  • Handle medication queries from patients, pharmacies, care homes, and carers.
  • Manage face-to-face consultations, telephone appointments, physiotherapy sessions, and external referrals.
  • Investigate and resolve missing or delayed prescriptions.

CallCare Health

Patient Care Is At The Heart Of Everything We Do

Trusted by over 500k Patients throughout the UK

Seamless conectivity

Integrating with key NHS systems

Ensuring Seamless Connectivity with GP Practices

We utilise industry leading NHS systems to streamline patient interactions and provide efficient support.

A selection of the systems we integrate with

EMIS & SystmOne
NHS patient record management
Accurx
Patient communication and triage tool
Docman
Cloud-based document sharing and referrals
E-Consult
Online consultation and triage platform
ICE System
Blood form management

We can integrate with the majority of systems 

Meet our leadership team

Our team are dedicated to helping your practice

Our team bring together years of experience in delivering seamless patient communication.
Committed to supporting your practice with efficiency and care.

Gemma Harding

Head Of
CallCare Health

Zaw Htet

Head Of
Accounting

Kat Horton

Head of
Compliance & Human Resource

Caroline Gough

Head of
Service Delivery

Woman Sitting behind Laptop Smiling
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Let’s work on your project together

Our consultancy stays in sync with your strategy

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” CallCare Health has demonstrated strong data security policies and a real respect for our confidentiality requirements. The team interacts with our patients diligently and with care, in much the same way as our own staff do.”

Dr. Milan Radia, GP

Resources

Useful Resources

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